Firstsource

Job Categories:

Customer Service Rep


Date Posted:

Jan-04-2021

Location:

,


Work From Home Customer Service Representative

Description:

[Call Center / Entry Level / Remote] - Anywhere in the U.S. / Both PT & FT Available- As a Customer Service Rep you'll: Handle high volume in-bound calls covering a full range of customer service inquiries (Upgrades/downgrades of service- video troubleshooting- modem registration and billing); Provide customers with a clear understanding of charges- prorates- billing cycles- payment methods- and customer equipment; Correct errors or discrepancies on customer billings; Process customer transactions and respond to inquiries in a timely and accurate manner; Enter account information into billing system with a high degree of accuracy...Immediate Need >>