Wayfair

Job Categories:

Customer Service Rep


Date Posted:

Sep-18-2021

Location:

,


FT Customer Service Representative *100% Work From Home*

Description:

[Call Center / Fully Remote] - Anywhere in U.S. / Strong Pay + up to $2k bonus every quarter/ Amazing Benefits (Medical-Dental-Vision-PTO-401(k) with 4% match - As a Customer Service Rep you'll: Provide best in class customer experience to resolve their issues; Troubleshoot and resolve customer service inquiries while building a connection with the customer to make them feel welcome, at home and wowed; Navigate multiple software applications and tools in order to process resolutions for customers and manage your day to day operations; Exceed customer satisfaction, efficiency metrics, and customer resolution targets; Maintain professional composure at all times, de-escalating customers with empathy and a personalized solution while following policies and guidelines...Hiring Fast >>