Wisetack

Job Categories:

Customer Service Rep


Date Posted:

Mar-27-2024

Location:

,


Customer Experience Associate (Work From Home)

Description:

[Customer Service / Remote] - Anywhere in U.S. / $25 per hour / Benefits / Both PT & FT Available - As a Customer Experience Associate you'll: Successfully resolve complex customer issues through the use of multiple support channels (email, sms, chat), but mainly over the phone; Own and stay up to date with ongoing issues; Collaborate cross-functionally to identify product insights, bug reporting, and ticket trends to share with product and engineering teams to improve the customer experience; Handle customer escalations as needed...Hiring Fast >>