RoadRunner Recycling
Job Categories:
Customer Service Rep
Service Operations Representative [Work From Home - FT]
Description:
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay / 7:00 AM - 4:00 PM PST / Medical-Dental-Vision-Life-Disability / 401(k) matching / FSA-HSA / PTO / Parental & Family Leave - As a Service Operations Representative, you will: Manage customer inquiries and provide timely, accurate information to ensure satisfaction; Coordinate with recycling partners and internal teams to streamline service delivery and resolve operational issues; Monitor service requests and track progress to maintain operational efficiency; Document customer interactions and service updates in company systems for accurate record-keeping; Analyze service trends and report recurring issues to improve processes and customer experience; Collaborate with management to implement new service strategies and enhance overall performanceDevelop and maintain strong relationships with clients to foster trust and loyalty…Hiring Immediately >>